Dr. Rich Rowley COMM 103: Interpersonal Communication
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FREQUENTLY ASKED QUESTIONS

MIDTERM CHAPTER REVIEW QUESTIONS

[See format for midterm exam.]

Chapter 1

  1. What needs can effective communication satisfy?

  2. What insights can be gained from the communication model in our text?

  3. Differentiate among various types of noise.

  4. What are several key principles of communication?

  5. What are several  misconceptions about communication?

  6. Contrast quantitative and qualitative definitions of interpersonal communication.

  7. What are the characteristics of competent communication?

  8. How are cognitive complexity and self-monitoring related to competence?

Chapter 2

  1. What is self-concept?

  2. What two theories explain the development of self-concept?

  3. How do significant others and reference groups affect self-concept?

  4. What is cognitive conservatism?

  5. How do self-fulfilling prophecies shape self-concept and influence behavior?

  6. How is it possible to change self-concept?

  7. What is identity management?

  8. How and why do we manage impressions?

  9. Is identity management inherently dishonest?

Chapter 3

  1. How do the processes of selection, organization, and interpretation affect a communicator's perception of others?

  2. How do negotiation and shared narratives affect perception?

  3. What physiological, psychological, social, and cultural factors lead people to perceive events differently from each other?

  4. How does punctuation influence differences in perception?

  5. Explain tendencies in perception, including attribution, self-serving bias, expectations, halo effect, and so on?

  6. What is perception checking?

  7. What is empathy and how can it be improved?

Chapter 6

  1. What common myths suggest that listening is easy?

  2. What habits reduce effectiveness of listening?

  3. For what reasons do we listen to other people?

  4. What are the components of the listening process?

  5. Distinguish between open and closed questions and sincere and counterfeit questions.

  6. Describe the nature and potential effects of paraphrasing, empathizing, supporting, analyzing, evaluating, and advising responses.

Chapter 10

  1. What is communication climate?

  2. Differentiate among various types of confirming, disagreeing, and disconfirming messages.

  3. How do climates spiral?

  4. What types of messages are likely to create positive climates as opposed to defensive ones?

Chapter 4

  1. What does it mean to say that language is symbolic?

  2. What types of rules govern the use of language?

  3. How does language influence identity, credibility and status, affiliation, attraction, interest, power, and attitudes about sexism and racism?

  4. Give examples of three forms of disruptive language.

  5. What is the relationship between language use and gender roles?

[See format for midterm exam.]

Last revised: January 13, 2005 .