COMM 103
Introduction
Materials
Objectives
Policies & Grading
Journals
Applications
Group Project
Exams

CONTACT

RESEARCH
Search
Writing
Speaking
Organizations
Resources

SUPPLEMENTS
Pragmatic Model
Competence
Cycle of Experience
Listening for Info.
Active Listening
Conflict

FREQUENTLY ASKED QUESTIONS

FINAL CHAPTER REVIEW QUESTIONS

[See format for final exam.]

Chapter 5

1. What are the five distinguishing characteristics of nonverbal communication?

2. What functions does nonverbal communication serve with respect to verbal messages?

3. What are various types of nonverbal communication? [Study terms and nonverbal meanings throughout the chapter.]

Chapter 7

1. What are the four components of emotion?

2. What factors influence the expression of emotion in contemporary society?

3. How do gender and culture influence emotional expressiveness and sensitivity?

4. Explain guidelines for expressing emotions.

5. What is the relationship between activating events, thoughts, emotions, and communication behavior?

6. Contrast facilitative and debilitative emotions. What fallacies lead to debilitative emotions which interfere with effective communication?

7. How can debilitative emotions be managed?

Chapter 8

1. Why do people pick others as potential relational partners?

2. Through what stages do relationships develop and deteriorate?

3. What dialectical tensions arise in relationships?

4. What is metacommunication?

5. What strategies are used to gain compliance in relationships?

Chapter 9

1. What are the four dimensions of intimacy?

2. In what six ways do people distance themselves?

3. What is the dialectical tension between intimacy and privacy?

4. How is intimacy shaped by gender and cultural influences?

5. What are the characteristics of self-disclosure?

6. How does the social penetration model explain degrees of self-disclosure?

7. What are the risks and benefits of self-disclosure?

8. Compare self-disclosure with benevolent lies, equivocation, and hints.

9. Explain guidelines for effective self-disclosure?

Chapter 11

1. Explain the five elements of conflict.

2. What does it mean to say that conflict is natural and inevitable?

3. Contrast the characteristics of functional and dysfunctional conflict?

4. Contrast styles of response to conflict: nonassertiveness, indirect communication, passive aggression, direct aggression, and assertiveness?

5. What are conflict rituals?

6. Contrast win-lose, lose-lose, compromise, and win-win methods of conflict management.

Chapter 12

1. What is intercultural communcation?

2. What are cocultures?

3. Explain each of the five key value dimensions which help shape a culture's communication norms.

4. Explain the meaning of linguistic relativism.

5. What attitudes, knowledge, and skills are required for intercultural communication competence?

[See format for final exam.]

Last revised: January 13, 2005 .